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Cancellations
For fun dives, snorkeling, and day trip:
More than 7 days before departure
Full refund, less any non-refundable fees or third-party costs.
3–7 days before departure
50% refund, less any non-refundable costs.
Less than 72 hours before departure
Non-refundable, unless we can resell your reserved space.
No-Shows & Late Arrivals
Missed departures, transfers, or late arrivals caused by the customer are non-refundable.
Weather & Safety
Trips may be delayed, rerouted, or moved to different dive sites due to weather, sea conditions, technical issues, or safety reasons. Changes to the itinerary do not automatically qualify for a refund.
If we cancel before departure, you may choose to reschedule, receive credit, or receive a refund for the canceled service, less any non-refundable costs.
If a trip is interrupted after departure, any refund will be considered based on the services already provided and costs incurred.
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